A4 Aboriginal Health Center   March 27, 2002

ADVOCACY PROGRAM

PROGRAM OBJECTIVES:
  • To ensure that Aboriginal people have access to culturally appropriate health care services and programs.
  • To promote the empowerment of Aboriginal people in determining their own needs.
  • To assist Aboriginal people in the areas of education, income, employment/training, housing and life skills.
  • To provide patient advocacy services in area hospitals to address language barriers, ensure patient and family understand diagnosis and treatment and accommodate cultural and traditional barriers.
ON BEHALF OF ABORIGINAL PEOPLE
  • Lobby mainstream organizations to ensure Aboriginal representation on health related decision-making bodies, policy committees and boards.
  • Report incidents of discrimination to appropriate authorities.
  • Lobby upper tier levels of government (or join lobbying forces) to ensure that the voice of the Aboriginal community is heard with respect to health policy decisions.
  • Encourage mainstream organizations serving significant Aboriginal populations to hire Aboriginal staff that is familiar with the customs and traditions.
SERVICES
  • Assistance on a one to one basis in areas of housing, financial issues, employment/training, education and life skills.
  • Referrals to health service and social service providers to receive the health care that the client requires.
  • Hospital visits & support.
  • Client support and follow-up contacts.
  • Advocate between client and attending health care provider/social service agency.
  • Report incidents of discrimination to appropriate authorities.
  • Providing information regarding health coverage, OHIP and First Nations & Inuit Health Benefits (Health Canada).
  • Provide legal information and resources (i.e. Appeals - disability, housing, living wills).
  • Cultural sensitivity training services and presentation to mainstream health care and social service providers.
  • Bi-weekly identification & advocacy clinics(Ever other Monday at the Brantford site & every other Wednesday in Hamilton).
  • Workshops and clinics (i.e. First Nations & Inuit Health Benefits, Medic Alert days, Legal Information sessions).

Message From The Desk Of Tara Williams
- Advocacy Program Coordinator

Greetings, Everyone! Things have been very busy for the Advocacy Program since the Fall 2001. With one-to-one assistance from newborn babies, children, youth, adults, elderly, single parent families. Also, assisting in the areas of housing, employment & training, education, income, life skills issues, i.e.: Budgeting, etc. Helping individuals with forms for Ontario Disability Support Programs, Ontario Works and appeals process have been a growing concern within the community members.

   It has been a full year that the program has offered the "Identification and Advocacy Information Clinics" here in Hamilton and has been successful and continues to be very beneficial and helpful for our clients, patients and community members with process, procedures information and forms for the Birth Certificates, Social Insurance Number, Indian Status Cards and Ontario Health Cards, etc. As for the Brantford site clinics, it has been since 2001 and also continues to grow.

   For clarification for individuals, at the clinics - we do not do the actual process of Identification cards. (For example: Indian status cards, SIN, Birth Certificates and Health Cards.) The clinic is meant for explanation for the various forms and process time for the Identification and for First Nations & Inuit Health Benefits, Ontario Works, Ontario Disability Support Program - Issues and Advocacy resource material is readily available for everyone.

   If you or someone you know are having difficulties accessing various programs within the communities of Hamilton and Brantford areas, please contact myself at the Hamilton site (905) 544-4320 for more information and for the Brantford site (519) 752-4340, please leave a message with Marcy - Receptionist. The appropriate referrals can be made to suit your needs.

Presentations

In the past months the program coordinators have been coordinating presentations to mainstream organizations and health service providers.

One of the larger presentations that we were given the opportunity to facilitate was a workshop on "Aboriginal Health" at the 2nd Annual Nurse to Nurse Conference.

The areas of focus were

*Tradional Healing *Health * Health Promotion & Education * Overview of the Health Center and Advocacy services within area hospitals

Thanks to my co-workers, Cindy Mutch -Health Promotion & Education Program Coordinator, Laura Williams -Outreach Program Coordinator and Janet Hill - Traditional Healing Program Coordination for an excellent job and memorable conference.

Advocacy Resources & Materials

Just to let everyone now that I have been able to start a resource library for the Advocacy Program. The resource library is available for individuals who are in need of information in the following topics. If there is not a topic on this list that you wish more information for, please let m e know, then I will research the information and add it to resources.

The areas that are highlighted:
  • Housing Issues & Tenant information
  • Ontario Works, Ontario Disability Support Program, Workers' Compensation, Employment Insurance Benefits, Canadian Pension Plan Benefits, Child Tax Benefits
  • Community Legal Clinic Brochures for Hamilton and Brant County
  • Write to Your MP, MPP
  • A Rights Guide for Patients in Ontario Psychiatric Facilities
  • Family Law Series, Living Wills, Power of Attorney, Continuing Power of Attorney for Property and Lawyer Referral Service information
  • Legal Aid Ontario Information

CLIENT INFORMATION

First Nations & Inuit Health Branch
Ontario Regional Office
Health Canada
Emerald Plaza
1547 Merivale Road 3rd Floor
Locator 6103A
Nepean, ON K1A 013

Direct Line: (613) 952-0093
Toll Free: 1-800-881-3912
(can be accessed only from 905 area code)

Website: www.hc-sc.gc.ca/msb/nihb

COMMITTEES

Following are some of the committees that the Advocacy Program is a part of:

Aboriginal Health Advocacy Committee

Aboriginal Healthy Babies, Healthy Children Steering Committee (Hamilton)

Aboriginal Front-line Workers Networking Group (Hamilton & surrounding area)

Advisory Committee for the Hamilton YWCA Cultural Interpreting Services

Cultural Sensitivity Training

As part of the Advocacy, Outreach and Traditional Healing programs at De dwa da dehs nye>s and the Hamilton Health Sciences Corporation have implemented a Cultural Sensitivity Training "Lunch and Learn" series in the Hamilton hospitals - Henderson, McMaster University Medical Centre, Hamilton Genera, Chedoke. It's been enjoyable and rewarding in meeting and networking with hospital staff that have Aboriginal patients and clients who may benefit from a referral to the Health Centre.

The feedback has been positive from the hospital staff such as it's been helpful to gain the knowledge of teachings the Eagle feather, the four elements and smudging.I would like to acknowledge and give many nya wehs to my co-workers who I have been working with Walter Cooke, Traditional. Counsellor/Elder & Laura Williams - Outreach Program Coordinator.

   I would like to give special thanks to the Hamilton Health Sciences Corporation for their continued support in delivering the lunch and learn sessions within the area hospitals.